1. Introduction

Welcome to PJ Car Rental & Sales (“we,” “us,” “our,” or “the Company”). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and protect any information that you provide to us when you use our services or visit our website.

By using our services, visiting our website, or providing us with your personal data in any other way, you agree to the collection and use of your information in accordance with this Privacy Policy.

2. Information We Collect

1. Personal Information
   • Identification Data: Full Name, address, email address, phone number, date of birth, driver’s license information, passport/ID number.
   • Payment Data: Credit/debit card details and billing address.
   • Rental Preferences & History: Vehicle preferences, rental history, and feedback or reviews.
2. Non-Personal Information
   • Device Information: IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of website interactions.
3. Location Data
   • If you grant permission, we may collect your location data via GPS or other geolocation technologies to provide location-based services (e.g., nearest office or vehicle pick-up point).

 

3. How We Use Your Information

We use the information we collect for various purposes, including:

1. Service Provision
   • To process and manage vehicle rentals or sales, including booking confirmations, pick-up and drop-off arrangements, and payment processing.
2. Customer Support
   • To provide customer service and respond to inquiries, complaints, or requests.
3. Marketing & Promotions
   • To send you promotional emails or offers, newsletters, or other communications regarding our services.
4. Improvement & Personalization
   • To analyze usage trends, improve our services, and enhance user experiences (e.g., offering personalized vehicle recommendations).
5. Legal & Security
   • To ensure compliance with applicable laws and regulations.
   • To detect, prevent, or address fraud, unauthorized usage, or other illegal activities.
   • To fulfill our contractual obligations and protect the rights and safety of our Company, customers, and staff.

 

4. Sharing & Disclosure of Your Information

We may share your personal data with:

1. Service Providers & Partners
   • Third-party companies who assist in delivering our services (e.g., payment processors, IT support, marketing agencies). These entities have access to your personal data only to the extent necessary to perform tasks on our behalf.
2. Governmental or Regulatory Authorities
   • In response to lawful requests or to comply with legal obligations, court orders, or regulatory requirements.
3. Business Transfers
   • If we sell or transfer part or all of our business or assets, your personal data may be part of the transfer. We will notify you of such an event and outline the choices you may have regarding your personal data.
4. Affiliated Entities
   • We may share information with our affiliates or subsidiaries to streamline our operations and enhance service offerings, provided they follow privacy practices similar to ours.

 

5. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy, or as required by law. When data is no longer needed, we will securely delete or anonymize it in accordance with industry best practices.

 

6. Cookies & Tracking Technologies

1. What Are Cookies?
   • Cookies are small text files placed on your device to store data that can be recalled by a web server. They help us provide a better user experience, analyze website traffic, and remember user preferences.
2. Types of Cookies We Use
   • Essential Cookies: Necessary for our website to function properly (e.g., session cookies, security tokens).
   • Performance & Analytics Cookies: Help us understand how users interact with our website and improve its performance.
   • Functionality Cookies: Remember your preferences (e.g., language, location).
   • Targeting/Advertising Cookies: Collect data about your browsing habits to show you relevant ads based on your interests.
3. Managing Cookies
   • You can configure your browser settings to refuse some or all cookies, or to alert you when cookies are being sent. However, disabling cookies may affect the functionality or availability of certain site features.

 

7. Data Security

We implement commercially reasonable technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include, but are not limited to:

• Encrypted connections (SSL/TLS) for data transmission.
• Secure storage systems with restricted access.
• Regular software updates and network security assessments.

While we strive to protect your personal data, we cannot guarantee absolute security. In the event of a data breach, we will notify affected individuals and relevant authorities as required by applicable law.

 

8. Your Rights & Choices

Depending on the jurisdiction, you may have the following rights regarding your personal data:

1. Access & Correction
   • You can request a copy of the personal data we hold about you and ask us to correct or update any inaccuracies.
2. Deletion & Restriction
   • You can request that we delete your personal data or restrict its processing, subject to certain legal exceptions.
3. Data Portability
   • In certain cases, you may request to receive your personal data in a structured, commonly used, and machine-readable format.
4. Objection
   • You can object to our use of your personal data for direct marketing purposes at any time.
5. Withdraw Consent
   • If you provided consent for specific processing activities, you can withdraw it at any time without affecting the lawfulness of processing before withdrawal.

To exercise any of these rights or for more information, please contact us using the details provided in Section 10: Contact Us.

 

9. Children’s Privacy

Our services are not directed to children under the age of 18. We do not knowingly collect personal data from anyone under 18 without verifiable parental consent. If you become aware that a child has provided us with personal data without parental consent, please contact us so we can take steps to remove such information.

 

10. Contact Us

If you have questions, concerns, or wish to exercise any of your privacy rights, please contact us at:

 

PJ Car Rental & Sales
Email: hello@pjcarrentalcuracao.com

Marketing: marketing@pjcarrentalcuracao.com

Phone number: +59996894210

 

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The revised policy will be posted on our website with the “Last Updated” date at the top. We encourage you to review the policy periodically to stay informed of how we handle and protect your personal data.

By using our services or accessing our website, you acknowledge that you have read and understood this Privacy Policy.