I. Retention of Transaction Records

Customers are advised to retain a copy of their transaction for future reference. It is the responsibility of the renter to keep a record of all payment confirmations, rental agreements, and receipts provided during the booking process.

1.VEHICLE

I understand that I own the Vehicle. The Vehicle includes, inter alia, tires, tools, equipment, accessories, keys, and Vehicle documents. The Vehicle is delivered to me in good operating condition solely for rental purposes. I understand only me can transfer the ownership title (“transfer”) of the Vehicle. Any attempted transfer by me or anyone else other than the Company is void and will be reported to the Curaçao Police Department as felony embezzlement. No one may service or repair the Vehicle without Your prior approval and consent. I am aware that damage(s) resulting from service or repair to Your Vehicle without prior approval and consent are not covered by Your optional Collision Damage Waiver as described in part 7 of these Terms and Conditions. I understand that I will be held financially responsible for such damage(s).

2.WHO MAY DRIVE THE VEHICLE – AUTHORIZED DRIVER(S)

1. I represent that I am a capable and validly licensed driver, 18 years of age, or older.
2. The Vehicle shall NOT be operated by anyone except me, and qualified Additional Authorized Driver(s) who are capable and validly licensed drivers, 18 years of age or older, and have my prior permission to drive the Vehicle. In addition, an Additional Driver must be:

• Person(s) who has signed the Rental document of this Agreement as an Additional Authorized Driver(s) after being qualified by the Company;

These are the only Additional Authorized Driver(s) who may drive the Vehicle, except as otherwise required by applicable law. Additional Driver(s) and I shall be referred to in this Agreement as Authorized Driver(s).

c.If PJ Car Rental discovers that another person is driving the car without prior authorization in the contract, the car will be repossessed.

1. If I, or any Additional Authorized Driver(s), allow person(s) under the age of 19 to drive the Vehicle, all optional coverage options are void, and I will be held personally financially responsible for any damages to the Vehicle.

3.VEHICLE RETURNS

I agree to return the Vehicle to You in the same condition in which I received it, except for ordinary wear and tear. I agree to return the Vehicle to Your location either on the due date and time specified on the Rental document or upon Your demand. PJ Car Rental charges a fee equivalent to a day of rental if the Vehicle is returned late, after the agreed time.

I understand that if I wish to extend the rental period beyond the return date and time shown on the Rental document, I must go to Your rental location and sign a new Agreement to extend the rental period (“Extension”). An Extension is subject to availability and is not automatic. The Company, in its sole discretion, may refuse an Extension. Unless a new Agreement is properly obtained extending the rental period, all coverage products and protection options under the expired Agreement may be voided. Failure to obtain a new Rental Agreement to replace one which has expired may result in the Company filing a “stolen property” report with the Curaçao Police Department for the Vehicle and the person responsible.

I understand that I will pay for all loss or estimated damages to the Vehicle including, but not limited to, loss of use, claims processing fees, and administrative charges for the days I did not return the Vehicle according to the date and time agreed, as permitted by Curaçao law. In case of early termination of the rental agreement, no refund will be provided.

4.VEHICLE REPOSSESSION

You may repossess the Vehicle without demand at my expense if the Vehicle is found illegally parked, apparently abandoned, used in violation of law or of this Agreement, past the return due date, or for a Prohibited Use as described in this Agreement.

1. Parking Tickets and Fines: The renter is responsible for all parking tickets and fines resulting from traffic violations during the rental period.
2. Car Inspections: PJ Car Rental reserves the right to inspect the rented vehicle at any time and place.
3. Unauthorized Repairs: The renter is not allowed to perform or allow any repairs on the car’s body or engine without prior approval from PJ Car Rental.
4. Towing Restrictions: The renter is prohibited from using the vehicle for towing. If the vehicle is used for towing, it will be immediately repossessed, and the deposit will not be refunded.

5.PROHIBITED USES OF THE VEHICLE

I agree that the Vehicle shall NOT be used by, or for, any of the following PROHIBITED USES, subject to applicable law:

1. By an unauthorized driver(s);
   b. By any driver under the influence of alcohol, drugs, intoxicants, or any other substance known to impair the ability to drive;
   c. For any illegal purpose;
   d. By anyone who gives the Company a false name, address, age, or other false or misleading information;
   e. In any abusive or reckless manner, including, but not limited to, careless driving or reckless actions at any time, including during fire, acts of God, or acts of terrorism;
   f. To carry persons or property for hire;
   g. To tow or push other vehicles or objects;
   h. In any race, test, contest, or training activity;
   i. On unpaved roads or off-road activity.

I UNDERSTAND THAT IF THE VEHICLE IS USED FOR ANY PROHIBITED USE OR IN VIOLATION OF THIS AGREEMENT, THE AGREEMENT SHALL BE VOID AND I SHALL BE FULLY RESPONSIBLE FOR ALL LOSS AND RESULTING DAMAGES, INCLUDING LOSS OF USE, CLAIMS PROCESSING FEES, ADMINISTRATIVE CHARGES, AND ATTORNEY’S FEES. THE RENTER WILL NOT RECEIVE ANY REFUND OF THE DEPOSIT OR RENTAL FEE.

6.VEHICLE DATA

Your Vehicle may be equipped with functionalities that require me to share my data (e.g., Bluetooth-operated devices). I understand that You cannot guarantee the privacy or confidentiality of the data shared and that it is my responsibility to erase such data before returning the Vehicle to You. If I do not do this, the next user of the Vehicle will be able to access this information. I also understand that if Your Vehicle has been reported as “stolen property,” You may request access to the necessary Vehicle Telematics data from the relevant data supplier.

7.PAYMENT

1. Minimum Charges – I understand the minimum rental charge is for one day (24 hours), beginning at the time of rental.
2. I agree to pay You upon demand: i. All charges related to the rental of the Vehicle and optional equipment or services, which include, but are not limited to, rental rate, late fees, government taxes, airport fees, hotel fees, roadside assistance fees, recovery fees, and all other amounts incurred as a result of this rental transaction. ii. Vehicle Damage – Regardless of fault, all loss or estimated damage to the Vehicle, including loss of use, claims processing fees, and administrative charges, as permitted by law, while renting under this Agreement. This potential cost is eliminated if I accept the Collision Damage Waiver & Deductible Protection Option and comply with the Terms and Conditions of the Agreement. iii. Collection and Vehicle Recovery Expenses – All expenses of any kind incurred as a result of collecting amounts due or recovering the Vehicle, including reasonable attorney’s fees. iv. Fines and Penalties – Fines and penalties arising out of the use of the Vehicle during my rental.
3. I understand that the Company only accepts payment by major credit cards, and I authorize You to reserve credit with the card issuer in an amount equal to the approximate cost of the Vehicle rental, optional service(s), taxes/fees, and additional credit up to US$ 1,000.00. You may bill my card issuer at the time of reservation or upon return of the Vehicle.
4. I understand that if I wish to pay the Company by an alternative method of payment, I should request written consent from the Company 72 hours before Vehicle pick-up.

I UNDERSTAND THAT ALL CHARGES ARE SUBJECT TO A FINAL AUDIT AND THEREFORE AUTHORIZE YOU TO APPLY CREDITS OR CHARGES RELATED TO THIS AGREEMENT AFTER VEHICLE RETURN TO THE CREDIT CARD USED AT THE TIME OF VEHICLE PICK-UP.

Please note: Customers are responsible for keeping a copy of their transaction, including receipts, rental agreements, and payment confirmations.

8.RESPONSIBILITY FOR LOSS OF, OR DAMAGE TO, THE VEHICLE

COLLISION DAMAGE WAIVER-THEFT PROTECTION OPTION (CDW-TP)
In case of theft or attempted theft of the Vehicle, or if I am involved in an accident or the Vehicle sustains damage (even from unknown causes), I am responsible for the financial charges to repair the resulting damages to the Vehicle. Other costs related to the damage to the Vehicle may include towing, storage, impound fees, loss of use, claims processing fees, and administrative charges, regardless of fault.

If the cost of repairs exceeds the security deposit, the renter must pay the difference. The renter is also responsible for the cost of the car being in the garage for repairs. If the renter has a deposit of $1000, it will cover the total risk.

The CDW-TP Option is only valid when opted for during reservation or at pick-up of the Vehicle. If the car sustains damages due to acts attributed to improper or irresponsible Vehicle usage as described (but not limited to) Section 5 of this Agreement, the Company, at its sole discretion, can declare the CDW-TP null and void, and the CDW-TP option will not cover damages to the Vehicle. If I decline the CDW-TP and the Vehicle is stolen and not recovered within 30 days, I will pay the Company the fair market value, which is the retail value of the Vehicle immediately before the theft. If the Vehicle is recovered within 30 days, I will pay the Company the fair market value less any proceeds from the salvaged vehicle.

9.EXTRA

Accident Claim Fee: If the renter causes an accident, a claim fee of $500 will apply.

Car Condition: The renter must return the car in a clean and good condition. If the car is excessively dirty upon return, PJ Car Rental will charge a cleaning fee of $25.

10.FULL COVERAGE PROTECTION (FCP)

I understand that You offer optional FCP coverage. FCP is a package product that includes CDW-TP, DP, and RA options at a discounted price. All conditions stated in sections 8, 9, and 11 apply to the FCP.

11.ACCIDENTS/ THEFT

I understand that in case of damage to the Vehicle, theft of the Vehicle, or if I am involved in an accident, I am to remain on the scene and call Forensys at 9233, or in case of theft, the Curaçao Police Department at 911 immediately. I will receive a copy of the official damage, theft, or accident report, which I will immediately file with the Company. Without this report, I can be held liable for all damages, even if I’m not at fault. After having notified Forensys or the Curaçao Police Department, I will notify the Company at +59996894210. 

As Authorized Driver(s), I (we) will not aid or encourage the filing of any claim against the Company as a result of any accident and will cooperate fully with You and Your insurer (if any) in investigating and defending any claim or lawsuit. Failure to cooperate with You or the authorities could result in invalidation of the optional CDW or DP coverage.

12.FUEL

The vehicle must be returned with the same amount of fuel in the tank as when it was rented.

13.TIRES AND KEY

I understand that, as stated in section 5, it is prohibited to drive the Vehicle on unpaved roads. Furthermore, I understand that I am responsible for the cost to repair damages to the tires that are not deemed normal wear and tear. I am aware that damages to the tires are not covered by the CDW-TP, DP, or RA Options. I also understand that I am responsible for the cost of replacing or repairing damages to the key. I am aware that loss or damages to the key are not covered by the CDW-TP, DP, or RA Options, and need to be paid.

14.SMOKING AND EXCESSIVE DIRT

I understand that Your Vehicles are considered non-smoking cars. Additional cleaning fees of US$ 175 may apply if a vehicle is returned in a condition where it would have to be carefully cleaned and deodorized due to smoking. I also understand that additional cleaning fees apply if I return Your Vehicle with excessive dirt, as determined at the Company’s sole discretion. Heavily sandy carpets and wet seats will result in a US$ 50 fee.

15.RESPONSIBILITY FOR PERSONAL PROPERTY

I understand that You (PJ CAR RENTAL)  are not responsible for loss of or damage to my property or the property of others left at any time in or on Your Vehicle or on Your premises, even if it is in Your possession, regardless of who is at fault. I will be responsible to You for all claims made by others for such loss or damage.

16. FINES AND PENALTIES

I will pay all fines, penalties, and costs imposed for parking or traffic violations concerning the Vehicle while rented under this Agreement. I will promptly report any such violations to You and will indemnify and hold You harmless from all claims and costs arising out of such violations, including expenses in connection with the handling of such matters. I agree that all fines, penalties, and costs arising from parking or traffic violations may be charged to me.

17. PROCESSING OF RENTER DATA

During the Vehicle pick-up process, it is necessary to collect my data. It is mandatory to provide all requested information. In the absence of such information, You will not be able to correctly process my rental. You will use my data to assist me with reserving, renting, and leasing vehicles, and for marketing purposes. I may correct factual errors in that data or exercise my right to access, update, or delete personal data by sending a request to You using the contact details provided in the Agreement that I signed when I collected the Vehicle.

You may transfer my data to partners of PJ Car Rental (“Partners”) located in Curaçao. Partners may use my data to (i) provide effective services, (ii) conduct analytic and/or direct marketing activities, and (iii) allow Partners to undertake customer satisfaction surveys by email or by contacting me by telephone. Where required by law, I consent to the use of my data for the purposes described in this section. For more information, please consult the PJ Car Rental Privacy Policy www.pjcarrentalcuracao.com. You and/or Partners may also use and disclose personal data to respond to legal requirements (e.g., requests from law enforcement agencies), to enforce local policies, to respond to claims, or to protect the rights, property, or safety of others.

18. GENERAL PROVISIONS

I agree that I will be held responsible for unauthorized repairs to the Vehicle. I understand that You will not reimburse me for authorized repairs without receipts from an officially licensed brand dealer. I understand that it is the responsibility of the Authorized Driver(s) to comply with all applicable seatbelt and child restraint laws for the protection of children under the age of nine (9). The Authorized Driver(s) must supply an approved child restraint system or rent it from You.

I understand that in no event shall any Authorized Driver(s) be deemed an employee of Yours in any manner or for any purpose whatsoever. I understand that You do not waive any rights under this Agreement except in writing signed by an officer of the Company or an Authorized Representative of the Company.

19. CANCELLATION AND CHANGE POLICY

If I, the Renter, have already picked up the vehicle and wish to keep it longer, I must contact the location where I picked it up or call +59996894210 to check for availability. If I, the Renter, modify my pick-up or drop-off location, date, or time, this may result in a change to my rates, taxes, surcharges, or underage fees. Rental rates can change on a daily basis, so altering the dates or number of days may adjust the daily rate.

If I, the Renter, cancel my booking at least 72 hours before my specified pick-up time, I will be refunded the booking amount. If I, the Renter, cancel my booking less than 72 hours before my specified pick-up time, I will not be entitled to a refund.

Reservations booked on a third-party website or company must be canceled through that third-party website or company. Reservation agents cannot modify or cancel reservations booked on those websites, nor can they cancel them on the PJCarRentalCuracao.com website. Please return to the website where you originally booked the reservation.

20. LAW APPLICABLE

With relevance to the present Agreement, exclusively Curaçao laws shall be applicable, and any and all disputes arising in connection with the Agreement shall be exclusively submitted to the competent court in Curaçao, provided that the Company may initiate legal action against me in any jurisdiction where I may be located or have assets.

By renting a vehicle from PJ Car Rental, you acknowledge and agree to abide by these Terms and Conditions.